Assistant Housekeeper
SAQA/CATHSSETA ID: HSP/AssHkr/2/0015
Course Name: Assistant Housekeeper Skills Program
NQF Level: 2
Drum Beat Academy offers a CATHSSETA Accredited Assistant Housekeeper course. This skills program course will enhance your skills as a Housekeeper at a Guesthouse, Lodge or Hotel.
This program is presented at the workplace for a minimum group of 6 employed learners.
Entry Requirements:
Learners should have a basic comprehension of English.
Basic reading and writing skills are required.
Duration
46 days (Including theory and practical)
Price
R10 650.00
Course Content:
Theory:
-
Layout, services & facilities of the organisation.
-
Health, hygiene, safety & security.
-
Basic calculations.
-
Telephone etiquette.
-
Customer care principles.
-
Linen & housekeeping supplies.
Practical:
-
Maintain health, hygiene & professional appearance.
-
Maintain safe & secure working environment.
-
Maintain effective working relationships with other members of staff.
-
Process incoming & outgoing telephone calls.
-
Communicate verbally.
-
Provide a customer service.
-
Maintain clean linen supply.
-
Maintain housekeeping supplies.
-
Provide a housekeeping service within designated area of work.
Assessment:
Practical assessment on providing and maintaining all aspects of housekeeping in a lodge, hotel or guesthouse.
Questionnaire on theory.
Assignments on workplace implementation.
Award:
Drum Beat Academy and CATHSSETA Certificate.
Ready to Enrol?
CALL OR EMAIL US TODAY!
